Rajaji Retreat

Privacy Policy

Rajaji Retreat Resort

At Rajaji Retreat Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or stay at our resort. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of personal information: 

  • Booking and Reservation Details: Dates of stay, room type preferences, number of guests, payment information (e.g., credit card details, billing address).
  • Guest Profile Information: Name, date of birth, nationality, loyalty program membership details, special requests (e.g., dietary requirements or accessibility needs).
  • Online Behavior and Preferences: IP address, browser and device information, pages visited on our website, search queries, and online interactions such as chats or feedback.
  • Marketing Preferences: Consent to receive promotional emails or text messages and opt-in/opt-out settings for marketing communications.
  • Social Media Information: Profile data from linked social media accounts and interactions with our social media channels.

How We Use Your Information

  1. Booking and Reservations: To process your reservations and ensure a seamless experience during your stay.

  2. Personalization: To tailor services to your preferences and improve customer satisfaction.

  3. Marketing Communications: To send promotional offers and updates if you have opted in.

  4. Legal Compliance: To comply with applicable laws and regulations governing data protection.